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Privacy Policy

Privacy Policy

This Privacy Policy explains how Open Language processes personal data in connection with its website and small-group language courses in Şabran. It describes the main categories of data we collect, the purposes for which we use it, the circumstances in which it may be shared, and the choices and rights available to users.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, request deletion in limited cases, object to certain processing, or ask for restriction where appropriate. If we rely on your consent for a specific activity, you may withdraw it for future processing.

Available rights depend on the nature of the data and the legal basis for processing.

To make a rights request, use the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify your identity and to locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to confirm identity and protect learner records.

Retention periods vary by record type. Inquiry records are kept for the time needed to handle the request and follow up on course administration. Enrolment, payment, and attendance records are retained for the period needed for accounting, service management, and legal compliance. When data is no longer required, it is deleted, anonymized, or archived in a limited form where appropriate.

We keep data only for as long as needed for the stated purpose or for legal and operational recordkeeping.

The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication channels.

We may revise this policy when our practices, services, or legal obligations change.
Privacy Contact

Contact Information

Privacy email
[email protected]
Privacy phone
+994 40 342 84 70
Mailing address
2, Məmmədağa Nəzirov Küçəsi, Şabran, AZ
Privacy contact
[email protected]

Use the contact details below for questions about this policy or our data handling practices.

Contact Page

Data handling overview

How information is collected and how cookies work

01 · Collection

Data We Collect

We may process contact details, identity and communication information, course inquiry details, level screening results, enrolment records, timetable preferences, attendance information, payment and billing records, learning plan notes, progress summaries, and messages sent through our website or by other booking methods. We may also process limited technical data such as device, browser, and usage information when you visit the site.

The data we process depends on the inquiry, enrolment, and course activities involved.
02 · Sources

How We Collect Data

We receive data from you when you submit an inquiry, arrange a screening, confirm course terms, enrol, attend lessons, request support, or communicate with us. We also obtain data from payment processing, booking handling, and website operation, including information created through form submissions, scheduling, and site use.

Most information is provided directly by learners or generated during course administration.
03 · Cookies

Cookies We Use

Cookies and similar technologies may be used for essential site functions, session management, preference storage, and basic analytics. Essential cookies help the website operate securely and reliably. Preference and analytics cookies are used only to the extent needed to support user settings and understand general site performance.

We use cookies that support site operation, remember preferences, and measure basic usage.
04 · Controls

Cookie Controls

You may manage cookies through your browser or device settings, including blocking or deleting them. Some site functions may not work properly if certain cookies are disabled. Where required, we may also present a cookie choice tool for preference management.

Browser settings and device controls can be used to limit non-essential cookies.

How We Use Data

We use personal data to respond to course inquiries, assess level and group placement, confirm course terms, manage enrolment, schedule lessons, provide guided practice and progress reviews, issue learning plans and summaries, process payments, maintain records, improve website operation, and meet legal, accounting, and security obligations. We may also use data to communicate about course changes, administrative matters, and related support.

Processing is limited to administration, communication, service delivery, and compliance needs.

Service Providers

We may share data with payment processors, booking and communication providers, website hosting and technical support services, and other operational partners that help us run the website and manage courses. These parties are expected to handle information under appropriate confidentiality and security obligations and to use it only for the services they provide to us.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosure

We may share personal data where necessary to meet legal obligations, respond to lawful requests, protect our rights, prevent fraud or misuse, or support the safety and security of our users, staff, and premises. We may also disclose information in connection with a dispute, claim, or similar legal process.

Disclosure may be required to comply with law, court orders, or lawful requests from authorities.